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  • 84 Penshurst Street, Willoughby
  • 478 Wattle Street, Ultimo

Frequently Asked Questions-Kitchen Renovations Sydney

 

How long have you been in business?

Degabriele Kitchens has been in the Sydney kitchen renovation industry for over 40 years and under the same ownership

 

Where are your showrooms?

We have a kitchen showroom at Willoughby and a fabulous new one at Ultimo. We are also building a new bathroom and joinery showroom at Willoughby right next door to our existing kitchen showroom.

 

What are your opening hours? Do you work weekends or holidays?

We are open from 10.00 am to 5.00 pm on Mondays to Saturdays and from 10.00 am to 4.00 pm on Sundays. And yes, we do open on most public holidays but, it is always best to check with us.

 

Do you service all areas of Sydney?

Yes

 

Are you licensed?

We have a full Builder’s Licence. This means we can do construction work. Our Licence No is._151769C

 

Do you have a guarantee on your work?

We offer a statutory 7 year warranty PLUS, an additional 5 years warranty extension, at no extra cost to you. Also, some of our hardware is guaranteed for life by the manufacturer.

 

Do you only do kitchen renovations?

No we do bathrooms, offices, studies, laundries, wine cellars, walk-in dressers, all types of built-ins, storage cabinets. We can also do structural and non-structural building work, saving you the bother of having to deal with tradies.

 

Are there benefits to renovating a kitchen and laundry at the same time?

Yes, there are always benefits in doing multiple rooms at the same time. These are both financial and convenience benefits. Obviously, the more you spend with us, the more we can make our price attractive. All savings achieved would be passed on to you.

 

Where should I start if I’m thinking about renovating my kitchen?

There are many kitchen showrooms in Sydney. Most of them do very good work but of varying standards. You will need to visit some of the showrooms in your local area. You should visit at least three showrooms. Look at the quality in the showroom. The staff attending the showroom may provide you with some indication as to how the business is managed. When you are satisfied with the quality of the work and the showroom staff, ask for a designer to meet with you for a brief.

 

Should I visit a showroom before buying a new kitchen?

It is recommended that you visit at least three showrooms in order to form a definite feel of what you want and which company is best suited to your requirements.

 

How should I prepare for my kitchen renovation?

A kitchen or bathroom renovation can be very expensive and disruptive. A professional joinery company design representative will guide you through the process. Depending on the complexity of your project, you may be without a functioning kitchen for some weeks. You should arrange for storage of all your kitchen goods, arrange for some temporary cooking and washing facility, (a laundry perhaps?). Again, a high quality and professional kitchen company should provide you with floor coverings to protect your floors. If not, you will need to think about floor and furniture protection. Pets can become very nervous with all the action happening around the house. You may need to think about this as well.

 

How long does a kitchen renovation usually take?

Depending on the style and complexity of your project, a renovation may take between 8 to 10 weeks. This does not include the time for design and finalization of your plans.

 

How long will I be without a kitchen during the renovation process?

From the start of the renovation until the reconnection of your services will be around 2 to 4 weeks. This is called “Practical” Completion. But you will need to allow more time, (around 3 – 4 weeks), until the project is totally completed. There are some exceptions to this, for example, if you are doing some of the trades, or arranging for your own stone benchtop installation. If these are not under the control of the kitchen company, then delays may be incurred. This also can happen with timber floors which may need to be installed before the cabinets.

 

SERVICE AND AFTER-SALES SERVICE

 

How long is your warranty? What does it cover?

We offer a 7 year statutory plus 5 years of extended warranty on all cabinets and joinery. Some of our hardware, like hinges and drawers are covered for life by the manufacturer.

 

What happens if there are unexpected issues? Will you deal with it?

Kitchen and bathroom renovations are complex building projects. As well as design, accurate measurements, and high quality build, you need to ensure that the company employs competent trades for the installation. Even a high quality constructed kitchen or bathroom can be poorly installed. You need to ensure, therefore, that the company you select to do your joinery employs competent people and has the reputation for quality to ensure that, should problems arise, they will be dealt with efficiently, promptly and, at no cost to you.

 

KITCHEN DESIGN QUESTIONS

 

I’d like a modern kitchen but I live in an older more traditional home. Can you come up with a design that would work well in this context?

We have been designing kitchens for Sydney residents for 41 years. We have accumulated a vast design repertoire. Our designers go out of their way to listen to you, talk you through the many options and help you to finalize the best design that suits your home, whatever style or age.

 

My current kitchen is small and the space is a bit unusual – will your designers be able to help me?

Often, the most challenging designs are the smaller spaces. This is where design becomes crucial. Our designers will work with you to identify all of your needs and to help you maximize your space, however limited that may be.

 

I’ve got young children – would that be a significant factor when designing a new kitchen?

All factors are significant. Children are an important part of the family and should be considered, perhaps even consulted.

 

I live in an apartment – can you renovate my kitchen?

We specialize in apartment renovations. These require special skills. There may be strata rules to consider, lift access, special parking and rubbish handling requirements and, of course, courtesy to your neighbours must be always considered.